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IT27668: "ANR9999D: PKSHMEM.C(732): ERROR DETECTED WHILE FREEING MEMORY; FREE WAS CALLED FROM ICVOLHST.C" IS LOGGED REPEATEDLY

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APAR status

  • Closed as program error.

Error description

  • Spectrum Protect server can report the following message
    repeatedly::
    
    ANR9999D: pkshmem.c(732): Error detected while freeing memory;
    free was called from icvolhst.c(6848), memory was allocated from
    icvolhst.c(6839).
    
    This will be reported in the application event log on Windows
    platform.
    On Unix/Linux platforms, it will be logged in dsmserv.err or
    dsmffdc.log.
    There are no messages logged in activity log about this
    situation.
    
    This message will be seen if there is a volume history entry
    with a 'generate backupset' command that is longer than 1498
    characters.
    A very small memory leak occurs and the message is logged.
    
    
    
    Initial Impact: Medium
    
    IBM Spectrum Protect versions affected:
    Server  7.1.x and  8.1.x  on all supported platforms
    
    
    
    Keywords:
    TSM TS001764474 error volhist gen backupset
    

Local fix

  • Run 'generate backupset' so that total command length is less
    that 1498 characters.
    Restart server at regular intervals if needed.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users of the GENERATE        *
    * BACKUPSET command.                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.8. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, Linux, HP-UX,
    Solaris and Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT27668

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-21

  • Closed date

    2019-04-05

  • Last modified date

    2019-04-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R81A PSY

       UP

  • R81L PSY

       UP

  • R81W PSY

       UP

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]

Document Information

Modified date:
16 September 2021