IT27131: "ERROR: YOU DO NOT HAVE ACCESS RIGHTS TO THIS FILE (EVDDK-13)" WHEN USING HOTADD ON COMBINED VIRTUAL VADP PROXY AND VSNAP

APAR status

• Closed as program error.

Error description

• When using a combined IBM Spectrum Protect Plus virtual VADP
  proxy and vSnap, HOTADD backups fail with:
  Backup of vm MyibmVM failed. Error: You do not have access
  rights to this file (evddk-13)
  While this error can occur in other situations, the
  problem in this APAR only occurs under the following
  conditions:
  1 - VADP proxy and vSnap are installed on the same machine
  2 - The machine must be a virtual machine.
  3 - The HOTADD transport is being used.
  Versions affected: 10.1.1, 10.1.2
  Keywords: TS001612267 SPP ISPP hot add
  

Local fix

• Use the steps in the following document to resolve this:
  https://www-01.ibm.com/support/docview.wss?uid=ibm10795372
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.1 and 10.1.2           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed IBM Spectrum Protect Plus level        *
  * 10.1.3. Note that this is subject to change at the           *
  * discretion of IBM.                                           *
  * For deployments starting from versions 10.1.1 or 10.1.2 to   *
  * version 10.1.3 or later follow procedure described in        *
  * https://www.ibm.com/support/docview.wss?uid=ibm10795372.     *
  ****************************************************************
  

Problem conclusion

• In IBM Spectrum Protect Plus 10.1.1 and 10.1.2, the CentOS
  version was upgraded
  on the vSnap. The scsi controller on this appliance is not
  able to do hotadd. To resolve this issue, the scsi controller
  on the vSnap appliance needs to be updated to use a VMware
  Paravirtual
  controller.
  
  The scsi controller on the vSnap can be updated manually using
  the procedure described in link:
  http://www.ibm.com/support/docview.wss?uid=ibm10795372
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels