IT26777: MAINTENANCE JOB GIVES ERROR 'FAILED TO CLEANUP THE JOB'

APAR status

• Closed as program error.

Error description

• The following error can be seen in the joblog when the
  maintenance job runs on Spectrum Protect Plus after deleting a
  SLA:
  
  ERROR,...,2,Failed to cleanup the job :
  name(_1539250978444_deleted_SLA_name) reason(null).
   INFO,...,2,Cleaning up job vmware_SLA_name (Has job been
  deleted: true)
  ERROR,...,2,Failed to cleanup the job :
  name(_1539250969802_deleted_SLA_name) reason(null).
  
  Customer/L2 Diagnostics:
  Review the Virgo log:
  
  [<timestamp>] INFO  asyncTaText colorskExecutor-362
  c.syncsort.dp.xsb.serviceprovider.commons.policy.PolicyUtilsImpl
  1539550800170 Getting policy spec fro policy
  :::_1527596835346_deleted_SLA_name
  [<timestamp>] INFO  asyncTaskExecutor-362
  c.syncsort.dp.xsb.serviceprovider.commons.policy.PolicyUtilsImpl
  1539550800170 Getting policy spec fro policy
  :::_1527596835346_deleted_SLA_name
  [<timestamp>] ERROR http-nio-8082-exec-5
  com.syncsort.dp.xsb.api.commons.exception.ExceptionTranslator
  com.syncsort.dp.xsb.api.endeavour.policy.domain.PolicyRecordDoes
  NotExistException:
     at ...
     ...
  
  Note the exception 'PolicyRecordDoesNotExistException' that is
  triggered because the SLA was deleted (see the INFO message in
  the joblog: 'Has job been deleted: true')
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Initial Impact: Low
  
  Additional Keywords: TS001484096 SPP SPplus SLA delete
  maintenance
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.2                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus levels    *
  * 10.1.2.209, 10.1.3                                           *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect Plus has been updated to address a null
  pointer exception that occurred during a  maintenance job. This
  impacted the volume cleanup phase of the operation.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels