IT26735: IBM SPECTRUM CONTROL 5.3.0, AFTER SOMETIME THE DATA COLLECTOR CORE DUMPS WITH OUT OF MEMORY ERROR (UNRECOVERABLE) AND CRASHES.

APAR status

• Closed as program error.

Error description

• The data collector can crash after some days, especially on
  Windows.
  The java heap and dump core files are generated under
  <SC_installation_directory>\datacollector
  
  Due to this, probes and performance monitoring may not work when
  the data collector crashes.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control users                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Spectrum Control data collector can crash after          *
  * several days, especially on Windows.                         *
  *                                                              *
  * Due to this issue the probes and performance                 *
  * monitoring may not work when the data collector              *
  * crashes.                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Spectrum Control 5.3.2  |  5.3.2-IBM-SC
  
  ( release target Feb 2019 )
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels