IT26696: VERSION 10.1.2 OFF LOAD TO SPECTRUM PROTECT HANGS WHEN USING VIRTUAL ENVIRONMENTS 8.1.6.X

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Plus version 10.1.2 off load using IBM
  Spectrum Protect for Virtual
  Environment (Vmware) 8.1.6.x hangs.
  The job log will show:
  Running 'C:\Program Files (x86)\Common
  Files\Tivoli\TDPVMware\VMwarePlugin\scripts\vmcli.cmd' -f
  inquire_config on server myServer.ibm.com
  No data is ever transferred.
  The virgo log will show:
  Reading SP Server Configs(myServer.ibm.com)
  Running 'C:\Program Files (x86)\Common
  Files\Tivoli\TDPVMware\VMwarePlugin\scripts\vmcli.cmd' -f
  inquire_config on server myserver.ibm.com
  Versions affected: 10.1.2
  MDVREGR
  Keywords: off load TS001455216
  

Local fix

• Use IBM Spectrum Protect for Virtual Environment (Vmware) 8.1.4
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.2                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus levels    *
  * 10.1.2.209 and 10.1.3.                                       *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect Plus has been updated to allow for the
  configuration of the location
  of vmcli.cmd used during offload backup and restore by setting
  the
  hypervisor.common.sppo.vmcli.win.cmd property.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels