IT26664: TAPE LABEL OPERATION ON 3592 DRIVE MAY NOT HANDLE ANR8944E I/O ERROR KEY=03, ASC=0C, ASCQ=00

8.1.7.000-IBM-SPSRV-Linuxppc64le
8.1.7.000-IBM-SPCMS-WindowsX64
8.1.7.000-IBM-SPCMS-WindowsI32
8.1.7.000-IBM-SPCMS-Linuxx86_64
8.1.7.000-IBM-SPOC-WindowsX64
8.1.7.000-IBM-SPOC-Linuxx86_64
8.1.7.000-IBM-SPOC-Linuxs390x
8.1.7.000-IBM-SPOC-LinuxPPC64le
8.1.7.000-IBM-SPOC-AIX
8.1.7.000-IBM-SPSRV-WindowsX64
8.1.7.000-IBM-SPSRV-Linuxx86_64
8.1.7.000-IBM-SPSRV-Linuxs390x
8.1.7.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 7 (V8.1.7) Downloads

APAR status

• Closed as program error.

Error description

• Tape write filemark operation may not handle the following error
  correctly.
  
  ANR8944E Hardware or media error on drive drive_name (/dev/***)
  with volume volume_name (OP=WEOF, Error Number= 5, CC=0, KEY=03,
  ASC=0C, ASCQ=00,
  SENSE=F0.00.03.00.00.00.00.58.00.00.00.00.0C.00.86.0A.50.12.01.0
  0.00.03.01.31.08.01.80.01.A0.A0.10.1F.AB.53.78.1F.DD.53.78.1F.DD
  .53.78.00.03.00.00.00.00.07.00.00.02.00.00.00.00.00.00.51.00.0C.
  27.27.00.50.6E.80.18.20.20.00.37.41.39.20.20.20.20.00.A0.44.4A.F
  1.F0.F0.F2.F6.F9.81.00.00.3F.04.C1.0C, Description=undetermined
  error has occurred).  Refer to the IBM Spectrum Protect
  documentation on I/O error code descriptions.
  
  When a tape drive returns this sense data, it means application
  is unable to write any data to this volume.  However, the server
  does not mark the volume unavailable and still tries to use this
  volume later on.  It is expected that the server marks this
  volume unavailable immediately.
  
  
  Tivoli Storage Manager Versions affected:
  IBM Spectrum Protect Server all supported version for all
  supported platforms with 3592 tape drive
  
  
  Initial Impact:
  Low
  
  
  Additional Keywords:
  TS001381198, TSM
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of IBM tape devices.   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is projected *
  * to be fixed in level 8.1.7.                                  *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms: AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels