APAR status
Closed as program error.
Error description
The IBM Spectrum Protect Plus maintenance job completes as partial. The reason why this happens is when the vSnap Replication runs, it runs against the latest backup snapshot that was successful. When the Vsnap Replication completes, the snapshot just used for the replication becomes Locked. In order for this snapshot to be released a new backup job must complete prior to the next vSnap Replication run time and then the vSnap Replication must run and complete. When the vSnap Replication job runs it will use the latest backup snapshot to complete the replication. Once the replication is completed, it will release the prior snapshot which was locked. Then that snapshot can be deleted by the maintenance job. Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.1 and 10.1.2 Customer/L2 Diagnostics (If Applicable) The following messages are seen: WARN,1536638412773,Mon 10 Sep 2018 23:00:12 CDT,2, DELETE request for "https://<address>:8900/api/ snapshot/1256" resulted in 400 (BAD REQUEST); invoking error handler WARN,1536638412774,Mon 10 Sep 2018 23:00:12 CDT,2, Vsnap snapshot object not found id :1256 message :"Snapshot 1256 cannot be deleted because it is locked by replication relationship ee7ee2efa5c8f7062cdff38176e71ae4"type : "SnapshotLockedError" ERROR,1536638412774,Mon 10 Sep 2018 23:00:12 CDT,2,Unable to get storage snapshot Failed to destroy storage Snapshot message :"Snapshot 1256 cannot be deleted because it is locked by replication relationship ee7ee2efa5c8f7062cdff38176e71ae4"type :"SnapshotLockedError" Initial Impact: Low Additional Keywords: TS001372626 SPP Maintenance
Local fix
Either increase the backup retention to be greater then the replication frequency or increase replication frequency to be less then the backup retention.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.1, 10.1.2 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fix level when available. This problem is projected to * * be fixed in IBM Spectrum Protect Plus levels 10.1.2.209, * * 10.1.3. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
IBM Spectrum Protect Plus has been updated to no longer end the maintenance job with a partial status when a snapshot is locked due to it being leveraged by the replication process. In addition, the messages that represent this condition has been improved.
Temporary fix
The failure of the maintenance job to delete a locked snapshot can be overcome by increasing the source retention so that the latest snapshot for a policy will not expire prior to the next replication occurring.
Comments
APAR Information
APAR number
IT26653
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-17
Closed date
2018-11-15
Last modified date
2018-11-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
PLATFORM
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024