IT26498: INVENTORY JOB FAILURE FOR ESXI HOSTS POWERED OFF, DISCONNECTED OR IN MAINTENANCE MODE

APAR status

• Closed as program error.

Error description

• When an ESXi host is powered off or disconnected or in
  maintenance mode, the inventory will display messages in the job
   log similar to :
  
  WARN,<timeid>,<timestamp>,<taskid>,getIpAddresses() failed for
  host: vm-paas-11.local.ergodirekt.de
  e=...serviceprovider.common.hypervisor.exception.HypervisorHostG
  etException
   WARN,<timeid>,<timestamp>,<taskid>,getDisks() failed for
  volume: <volume name>
  e=...serviceprovider.common.hypervisor.exception.HypervisorDiskG
  etException
  ERROR,<timeid>,<timestamp>,<taskid>,Failed to complete
  (scsidisk) inventorying.
  e=...serviceprovider.common.hypervisor.exception.HypervisorDiskG
  etException
   INFO,<timeid>,<timestamp>, ,Task 2 : Catalog for <vCenter FQDN>
  completed with status PARTIAL
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  Initial Impact: Medium
  
  Additional Keywords: SPP, SPPPLUS, TS001347001
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.1,  10.1.2             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus levels    *
  * 10.1.2.209, 10.1.3. Note that                                *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• It was determined that an inventory job, which contains
  an ESXi host that is powered off or in maintenance mode,
  completes, but it issues messages that might be misleading.
  To fix this issue, the job will still complete, but the
  message will be clearer.  The following are (or are similar
  to) the messages that will be displayed after the fix:
  "Host is in maintenance mode: <hostname>"
  "Host is not powered on: <hostname>"
  

Temporary fix

• Remove the ESXi host from the vCenter inventory.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• VMWARE
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels