IT26474: REGISTERPLUGIN RECEIVES FILENOTFOUNDEXCEPTION

Download Information: Version 8.1.6.x Data Protection for VMware

APAR status

• Closed as program error.

Error description

• There is a script placed in the C:\Program
  Files\IBM\SpectrumProtect\Framework\VEGUI directory called
  register_vcenter_extension.cmd which is used during installation
  to register a plugin on the machine to a vCenter.  This script
  is failing in 8.1.6 with the following error in the retool.og or
  on the command line:
  
  Aug 01, 2018 1:58:50 PM com.ibm.tivoli.tsm.vmware.RegisterPlugin
  getThumbprint
  SEVERE: FFDC
  java.io.FileNotFoundException:
  nullIBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veProfile\res
  ources\security\key.jks (The system cannot find the path
  specified.)
  

Local fix

• Move the file not being found "key.jks" to the old directory
  path and re-run the script.
      a. Copy key.jks from
  InstallDrive:\IBM\SpectrumProtect\webserver\usr\servers\veProfil
  e\resources\security\key.jks
          to
  InstallDrive:\IBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veP
  rofile\resources\security\key.jks
      b. Open a command window and point it to the directory:
  InstallDrive:\Program Files\IBM\SpectrumProtect\Framework\VEGUI
      c. Run the register_vcenter_extension.cmd
      usage: register_vcenter_extension.cmd <vCenter Address>
  <vCenter UserID> <vCenter Password> <GUI Web Server Port> <Local
  Host Fully Qualified Domain Name or IP>
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Data Protection for VMware GUI version 8.1.6 running on      *
  * Microsoft Windows x64 platform                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The script register_vcenter_extension.cmd fails on Windows   *
  * with a "The system cannot find the path specified" error.    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Data Protection   *
  * for VMware vSphere GUI version 8.1.6.1 and 8.1.7 on          *
  * Microsoft Windows x64 platform                               *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The code was changed to update the path to reflect the new path
  created in 8.1.6 on Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels

• R81W PSY

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