IBM Support

IT26473: MISSING IBM SPECTRUM PROTECT VSPHERE EXTENSION AFTER UPDATE TO VERSION 8.1.6.

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APAR status

  • Closed as program error.

Error description

  • After updating the Spectrum Protect for Virtual Environments -
    Data Protection for VMware to version 8.1.6, the Spectrum
    Protect extension is missing in the vSphere web client.
    Spectrum Protect Versions Affected:
    Spectrum Protect for Virtual Environments - Data Protection for
    VMware 8.1.6.0 on Linux and Windows
    | MDVREGR - 8.1.6.0 - 5725TVEVM |
    Initial Impact: High
    Additional Keywords: TS001405692 IT26474 IT26473  175669 path
    not found
    

Local fix

  • Launch the stand alone Configuration Wizard by starting the
    browser using the url :
     https://localhost:9081/TsmVMwareUI
    then ensure the checkmark is set on 'Configuration Mode', log in
    with the vCenter user credentials and follow the setup wizard to
    register again the extension.
    Alternatively, the extension registrer script can be used :
    
    a. Copy key.jks from
    InstallDrive:\IBM\SpectrumProtect\webserver\usr\servers\veProfil
    e\resources\security\key.jks to
    InstallDrive:\IBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veP
    rofile\resources\security\key.jks
    b. Open a command window and point it to the directory:
    InstallDrive:\Program Files\IBM\SpectrumProtect\Framework\VEGUI
    c. Run the register_vcenter_extension.cmd
       usage: register_vcenter_extension.cmd <vCenter Address>
    <vCenter UserID> <vCenter Password> <GUI Web Server Port> <Local
    Host Fully Qualified Domain Name or IP>
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect for Virtual Environments - Data         *
    * protection for VMware 8.1.6 on Windows x64 and Linux x86     *
    * platforms                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Data Protection   *
    * for VMware vSphere GUI version 8.1.6.1 and 8.1.7 on          *
    * Microsoft Windows x64 and Linux x86 platforms.               *
    *                                                              *
    * The changes related to this APAR can be viewed in the        *
    * following DCF technotes:                                     *
    * http://www.ibm.com/support/docview.wss?uid=swg27048968       *
    *                                                              *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • Data Protection for VMware plugin is now updated during
    installation. If the update attempt is unsuccessful, the user is
    notified and may update through the configuration wizard.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26473

  • Reported component name

    TSM FOR VE DP V

  • Reported component ID

    5725TVEVM

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-01

  • Closed date

    2018-11-08

  • Last modified date

    2018-11-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FOR VE DP V

  • Fixed component ID

    5725TVEVM

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]

Document Information

Modified date:
13 February 2021