IT26392: SPECTRUM CONTROL EMAILED REPORTS RETURN ERRONEOUS 'INTERNAL ERROR' MESSAGE

APAR status

• Closed as program error.

Error description

• DETAIL OF PROBLEM:
  
  Emailed reports return 'internal error' when the expected value
  is to match the IBM Spectrum Control WEB UI with 'no items
  found'.
  
  IBM Spectrum Control -> Web UI -> reports -> emailed reports
  
  Issue can be identified by creating a custom report from any
  view of data that has a status field (ie. disks).
  
  Filter the report on a status that is not represented in the
  current view (ie disks are usually Normal or Error so choose
  Warning or if you have no disks in Error, select that).
  Deliver the empty report by email to view the results.
  
  
  ________________________________________________________________
  DB2 Version used for Server:  10.x
  The defect is against component:  N/A
  Server/Manager build/release (TPC): v.5.3
  Agent build/release (TPC):  N/A
  Server/Manager (OS):  Windows
  Agent (OS):   N/A
  ________________________________________________________________
  Problem as described by customer:  Incorrect output in email
  report.
  Initial customer impact (low/med/high):  low
  

Local fix

• TBD
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control users generating emailed reports        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Emailed reports return 'internal error' when the expected    *
  * value                                                        *
  * is to match the IBM Spectrum Control WEB UI with 'no items   *
  * found'.                                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Spectrum Control 5.3.2  |  5.3.2-IBM-SC
  
  ( release target Feb 2019 )
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels