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IT26048: IBM SPECTRUM PROTECT PLUS VADP PUSH INSTALL FAILS WITH ALL USERSEXCEPT ROOT

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APAR status

  • Closed as program error.

Error description

  • Installing or upgrading the IBM Spectrum Protect Plus VADP
    component using
    the push mechanism can fail unless the "root" id is used.
    The Virgo log (log.log) will show:
    Client (1.2.3.4) Installer failed.  result:
    {"input":{"command":"update.sh","argument":"my-spp-server","uniq
    ueID":"1532704602571"},"output":{"status":"1","description":"App
    lication exited with error code
    1","stdout":"/tmp/cdm_guestapps_nonrootusername/update.sh: line
    21: /opt/IBM/SPP/uninstall/uninstall_vmdkbackup: Permission
    denied"}}
    Steps to recreate:
    1 - In the IBM Spectrum Protect Plus Dashbard, goto System ->
    VADP Proxy
    2 - Choose to upgrade an existing VADP or install on a new
    machine.
    3 - During the install/upgrade, use a non root ID.
    Initial impact: medium
    Versions affected: 10.1.1
    Keywords: install TS001193942
    

Local fix

  • Run the Vadp installer locally on the VADP system as root.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1.*                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 10.1.2.                       *
    * Note that this is subject to change at the discretion of IBM.*
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus deployment has been fixed so that
    non-root users who have sufficient privileges can deploy VADP
    proxy.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26048

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-21

  • Closed date

    2018-09-20

  • Last modified date

    2018-09-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    DAPLOY
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024