A fix is available
APAR status
Closed as program error.
Error description
Installing or upgrading the IBM Spectrum Protect Plus VADP component using the push mechanism can fail unless the "root" id is used. The Virgo log (log.log) will show: Client (1.2.3.4) Installer failed. result: {"input":{"command":"update.sh","argument":"my-spp-server","uniq ueID":"1532704602571"},"output":{"status":"1","description":"App lication exited with error code 1","stdout":"/tmp/cdm_guestapps_nonrootusername/update.sh: line 21: /opt/IBM/SPP/uninstall/uninstall_vmdkbackup: Permission denied"}} Steps to recreate: 1 - In the IBM Spectrum Protect Plus Dashbard, goto System -> VADP Proxy 2 - Choose to upgrade an existing VADP or install on a new machine. 3 - During the install/upgrade, use a non root ID. Initial impact: medium Versions affected: 10.1.1 Keywords: install TS001193942
Local fix
Run the Vadp installer locally on the VADP system as root.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.1.* * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 10.1.2. * * Note that this is subject to change at the discretion of IBM.* ****************************************************************
Problem conclusion
IBM Spectrum Protect Plus deployment has been fixed so that non-root users who have sufficient privileges can deploy VADP proxy.
Temporary fix
Comments
APAR Information
APAR number
IT26048
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-21
Closed date
2018-09-20
Last modified date
2018-09-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
DAPLOY
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024