IT25936: SPECTRUM PROTECT SNAPSHOT OFFLOAD BACKUPS FAIL WITH FMM2001E SOCKET ERROR WHILE CONNECTING TO ACSD AT <DEFAULT PORT NUMBER>

Download Information: Version 8.1.6 IBM Spectrum Protect Snapshot

APAR status

• Closed as program error.

Error description

• After a change in the ACSD portion of the Spectrum Protect
  Snapshot profiles and recycling the ACS daemons, the tape_backup
  fails with FMM2001E Socket error while connecting to acsd at
  <default port number>
  SPS ignores the change in port number and reverts back to the
  default ACSD port.  This only affects offload backups to the
  Spectrum Protect server AND only when switching to a non-default
  acsd port number AND only in clustered DB2 PureScale or Oracle
  RAC.  Other operations such as flash backups or restore are
  unaffected.
  Tivoli Storage Manager Versions Affected:  All
  Customer/L2 Diagnostics (If Applicable):  Assume this is the
  profile on the backup server:
  >>> GLOBAL
  ACS_DIR /home/fcmrr1/acs
  ACSD shaggy 57329
  # ENFORCE_TLS12 NO
  TRACE YES
  <<<
  Then run a tape_backup command on the production server.
  $ fcmcli -f tape_backup
  IBM Tivoli Storage FlashCopy(R) Manager offload agent
  - Version 4, Release 1, Level 4.0 for Linux x86_64 -
  Build: 778 generated on Nov 13 2015
  (c) Copyright IBM Corporation, 2000, 2015, All Rights Reserved.
  FMM0005I Start of program at: Fri 15 Jun 2018 09:14:19 AM UTC.
  FMM8800I The command is: tape_backup
  FMM2001E Socket error while connecting to acsd at 57328@shaggy:
  Connection refused.
  FMM1554W The agent 'tsm4acs V. 4.1.4.0' terminated with exit
  code 2.
  Initial Impact: Medium
  Additional Keywords: FMM2001E TS000956808
  

Local fix

• Use the default port of 57328
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of IBM Spectrum Protect Snapshot for Unix/Linux        *
  * versions up to 8.1.4 on all supported platforms who protect  *
  * databases in a clustered environment (Oracle RAC or DB2      *
  * pureScale)                                                   *
  * Users of IBM Tivoli Storage FlashCopy Manager for Unix/Linux *
  * all versions on all supported platforms  who protect         *
  * databases in a clustered environment (Oracle RAC or DB2      *
  * pureScale)                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Snapshot for   *
  * Unix/Linux 8.1.6. Note that this information is subject to   *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect Snapshot for Unix/Linux was fixed so that
  it can do offload backups when a non-default port number is
  configured for the ACSD parameter in the profile.
  

Temporary fix

• Use the default port number 57328 for the ACSD parameter in the
  profile.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• acsgen   tsm4acs
  

Fix information

• Fixed component name

  FLSHCPY DB2 AGE

• Fixed component ID

  5608AC6DB

Applicable component levels

• R81A PSY

     UP

• R81L PSY

     UP