IT25817: WINDOWS SERVER FAILS TO START WITH ANR7804E UNABLE TO LOCK FILE

8.1.6.000-IBM-SPSRV-AIX
8.1.6.000-IBM-SPSRV-Linuxppc64le
8.1.6.000-IBM-SPSRV-Linuxs390x
8.1.6.000-IBM-SPSRV-Linuxx86_64
8.1.6.000-IBM-SPSRV-WindowsX64
8.1.6.000-IBM-SPOC-AIX
8.1.6.000-IBM-SPOC-LinuxPPC64le
8.1.6.000-IBM-SPOC-Linuxs390x
8.1.6.000-IBM-SPOC-Linuxx86_64
8.1.6.000-IBM-SPOC-WindowsX64
8.1.6.000-IBM-SPCMS-Linuxx86_64
8.1.6.000-IBM-SPCMS-WindowsI32
8.1.6.000-IBM-SPCMS-WindowsX64
8.1.6.100-IBM-SPSRV-Linuxppc64le
8.1.6.100-IBM-SPSRV-AIX
8.1.6.100-IBM-SPSRV-Linuxs390x
8.1.6.100-IBM-SPSRV-Linuxx86_64
8.1.6.100-IBM-SPSRV-WindowsX64
7.1.10.000-TIV-TSMSRV-AIX
7.1.10.000-TIV-TSMSRV-HP-UX
7.1.10.000-TIV-TSMSRV-Linuxppc64
7.1.10.000-TIV-TSMSRV-Linuxs390x
7.1.10.000-TIV-TSMSRV-Linuxx86_64
7.1.10.000-TIV-TSMSRV-SolarisSPARC
7.1.10.000-TIV-TSMSRV-WIN
IBM Spectrum Protect Server V8.1 Fix Pack 6 (V8.1.6) Downloads
IBM Spectrum Protect Server V8.1.6.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 10 (7.1.10.000) Downloads

APAR status

• Closed as program error.

Error description

• The IBM Spectrum Protect server on Windows can fail to start as
  a result of being unable to lock the file dsmserv.v6lock.
  
  C:\Program Files\Tivoli\TSM\Server1>"C:\Program
  Files\Tivoli\TSM\Server\dsmserv" -k SERVER1 FORMAT
  dbdir=M:\db1,N:\db2 activelogdir=I:\alog archlogdir=K:\archlog
  activelogsize=16384
  ANR7804E Unable to lock file C:\Program
  Files\Tivoli\TSM\Server1\dsmserv.v6lock - No such file or
  directory
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.10 and 8.1.6. Note that  *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  Windows.
  Platforms fixed:  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels