IT25788: OPERATIONS CENTER "OPERATIONAL REPORT" FOR CLIENT SUCCESS DOES NOT INCLUDE MISSED BACKUPS

8.1.5.100-IBM-SPOC-WindowsX64
8.1.5.100-IBM-SPOC-Linuxx86_64
8.1.5.100-IBM-SPOC-Linuxs390x
8.1.5.100-IBM-SPOC-LinuxPPC64le
8.1.5.100-IBM-SPOC-AIX

APAR status

• Closed as program error.

Error description

• Error Description:
  
  The Operations Center "operational report" feature which shows
  the success rate of client backups, does not take into
  consideration missed backups.
  
  Customer/L2 Diagnostics (If Applicable)
  
  The report will only show success and failures for client
  backups because the query is performed against the summary
  table, which only has logged entries for client backups which
  have ran. To view clients that have missed backups, review
  the Clients panel "At Risk" column or use the QUERY EVENTS
  command
  
  IBM Spectrum Protect Versions Affected:
  Operations Center 8.1.5 and later on all supported platforms
  
  Initial Impact: Low|Medium|High
  Medium
  
  Additional Keywords:
  OC, TS001145548, email, rate, events
  

Local fix

• View the missed events from the client panel or use the QUERY
  EVENTS command
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect Operations Center users creating    *
  * custom Operational reports.                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in Operations Center levels 8.1.5.100  *
  * and 8.1.6. Note that this is subject to change at the        *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM OPERATIONS

• Fixed component ID

  5608E01UI

Applicable component levels