IT25646: JAVA GUI FOR THE BACKUP-ARCHIVE DOES NOT LAUNCH AFTER UPGRADING TO 8.1.4

APAR status

• Closed as program error.

Error description

• The Java GUI for the Backup-Archive client fails to launch after
  upgrading from BA Client 7.1.8.3 to BA Client 8.1.4.
  The GUI remains stuck in the loading screen at 75% at checking
  agent port number.
  
  Versions Affected:
  Backup-Archive client GUI after upgrading from level 7.1.8.3 to
  8.1.4.
  

Local fix

• Use the command line.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client version 8.1.4 running on all Microsoft *
  * Windows platforms                                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Backup-archive client users during upgrade to 8.1.4 on       *
  * Microsoft Windows platforms who run dsm.exe may experience a *
  * hang of that process during initialization.                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is fixed in  *
  * level 8.1.4.1. Note that this is subject to change at the    *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• A newer Java is used in 8.1.4.1 and does not exhibit this
  problem.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels