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IT25592: MESSAGE "SKIP FILE PARSING FOR UNMOUNTED VOL" IS INCORRECTLY SHOWN AS A WARNING.

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APAR status

  • Closed as program error.

Error description

  • During a virtual machine backup in IBM Spectrum Protect Plus,
    with file cataloging enabled, the following message is shown:
    Warning [1.2.3.4] Skip file parsing for unmounted vol
    [\\?\VOLUME{79D2F71B-0000-0000-0000-100000000000}]
    The message is shown with an Orange triangle representing a
    "warning" message.
    This message will always been seen on all Windows machines that
    contain a
    hidden partition. The hidden partition cannot be accessed so
    file cataloging
    is unable to read the partition. Due to this the "warning"
    message should be an
    "info" message.
    Initial Impact: low
    Versions affected: 10.1.0, 10.1.1
    keywords: TS000871242
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1.*                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is projected to be resolved in level 10.1.2.    *
    ****************************************************************
    

Problem conclusion

  • It was deemed that the Warning message which appears in the
    logs does not warrant a Warning because it reflects expected
    behavior. The message has been changed from a Warning message
    to an Info message.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25592

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-05

  • Closed date

    2018-07-23

  • Last modified date

    2018-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024