A fix is available
APAR status
Closed as program error.
Error description
During a virtual machine backup in IBM Spectrum Protect Plus, with file cataloging enabled, the following message is shown: Warning [1.2.3.4] Skip file parsing for unmounted vol [\\?\VOLUME{79D2F71B-0000-0000-0000-100000000000}] The message is shown with an Orange triangle representing a "warning" message. This message will always been seen on all Windows machines that contain a hidden partition. The hidden partition cannot be accessed so file cataloging is unable to read the partition. Due to this the "warning" message should be an "info" message. Initial Impact: low Versions affected: 10.1.0, 10.1.1 keywords: TS000871242
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.1.* * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. * * This problem is projected to be resolved in level 10.1.2. * ****************************************************************
Problem conclusion
It was deemed that the Warning message which appears in the logs does not warrant a Warning because it reflects expected behavior. The message has been changed from a Warning message to an Info message.
Temporary fix
Comments
APAR Information
APAR number
IT25592
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-07-05
Closed date
2018-07-23
Last modified date
2018-07-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024