IBM Support

IT25570: SPECTRUM PROTECT SERVER MAY CRASH IN 'TBCLIMRSEARCHBOUNDS'

Direct links to fixes

8.1.7.000-IBM-SPSRV-Linuxppc64le
8.1.7.000-IBM-SPCMS-WindowsX64
8.1.7.000-IBM-SPCMS-WindowsI32
8.1.7.000-IBM-SPCMS-Linuxx86_64
8.1.7.000-IBM-SPOC-WindowsX64
8.1.7.000-IBM-SPOC-Linuxx86_64
8.1.7.000-IBM-SPOC-Linuxs390x
8.1.7.000-IBM-SPOC-LinuxPPC64le
8.1.7.000-IBM-SPOC-AIX
8.1.7.000-IBM-SPSRV-WindowsX64
8.1.7.000-IBM-SPSRV-Linuxx86_64
8.1.7.000-IBM-SPSRV-Linuxs390x
8.1.7.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 7 (V8.1.7) Downloads

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Spectrum Protect 7.1.x and 8.1.x servers can crash in
'tbCliMRSearchBounds'.
No errors are seen in activity log or dsmserv.err.

By running 'gectoreinfo' utility against the core file on the
Linux platform, the generated 'getcoreinfo.txt' may look like
this:

tbCliMRSearchBounds
naOpenQueryPathEx
naTestPath
MmsAcquireDrivePath
GetMpCounts
pvrAcquireMountPoint
TestSwMpReq
TestMpReq
AsMPAgent
StartThread
start_thread
clone


In this case, server activity was against paths, but this can
happen for non-tape related activities.

Initial Impact: Medium

Spectrum Protect versions affected:
Server  7.1.x and 8.1.x on all supported platforms



Keywords:
TS001101509  TSM SP crash abend core

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All IBM Spectrum Protect server users.                       *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Apply fixing level when available. This problem is currently *
* projected to be fixed in level 8.1.7. Note that this is      *
* subject to change at the discretion of IBM.                  *
****************************************************************

    



Problem conclusion


    

  • This problem was fixed.
Affected platforms for reported release:  AIX, Linux and
Windows.
Platforms fixed:  AIX, Linux, and Windows.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT25570
    • 

  • Reported component name
    TSM SERVER
    • 

  • Reported component ID
    5698ISMSV
    • 

  • Reported release
    71L
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-07-11
    • 

  • Closed date
    2018-09-20
    • 

  • Last modified date
    2018-09-20
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TSM SERVER
    • 

  • Fixed component ID
    5698ISMSV
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            20 September 2018
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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