IT25503: PERMISSIONS ERROR MESSAGES ARE MISLEADING AND NEED TO BE CORRECTED.

Download Information: Version 10.1.2.x IBM Spectrum Protectâ„¢ Plus

APAR status

• Closed as documentation error.

Error description

• Backups can fail with the following messages if network ports
  are not configured correctly:
  
  'Backup of vm <VM_Name> failed. Error: You do not have access
   rights to this file (evddk-13)'
  
  'Unprotected vm: <VM_Name> [You do not have access rights to
   this file (evddk-13)]'
  
  The messages are misleading and need to be corrected to
  indicate this is a network issue and not a permissions issue.
  
  Versions Affected:
  10.1.0, 10.1.1
  
  Initial Impact:
  Low
  
  Additional Keywords:
  IBM Spectrum Protect
  TS000847186
  
  Internal additional information:
  SPP-112 SPP-2617
  

Local fix

• Local Fix:
  Confirm all ports listed in current version of the product
  documentation are open and configured correctly.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.1.*                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is projected to be resolved in level 10.1.2.    *
  ****************************************************************
  

Problem conclusion

• Documentation in User's Guide and Knowledge Center have
  been revised to include all port requirement.
  User should configure ports in accordance with the product
  documentation.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels