IBM Support

IT25453: DSMSERV CRASH DISCOVERNEWPATH

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect server may crash with the following call
    stack:
      psmsgnls.OrderInsert
      outmsg.OutGetMsg
      output.StdPutMsg
      output.outMountMsgf
      mmsdrive.DiscoverNewPath
      mmsdrive.MmsCheckTapeId
      pvr.PvrOpenTapeDrive
      mmsscsi.ScsiSetLibDevice
      mmsscsi.RestoreDriveState
      mmsscsi.PerformInit
      mmsscsi.InitThread
      pkthread.StartThread
    IBM Spectrum Protect Versions Affected:
    
    Initial Impact: High
    Additional Keywords:
    TSM Tivoli Storage Manager core dump TS000846769
    

Local fix

  • Disable SANDISCOVERY by setting the IBM Spectrum Protect server
    option SANDISCOVERY NO.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users of SANdiscovery        *
    * function.                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected to be fixed in level     *
    * 8.1.7.                                                       *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25453

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-21

  • Closed date

    2018-08-02

  • Last modified date

    2018-08-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
02 August 2018