IBM Support

IT25364: DURING A CLOUD RESTORE, THE AMOUNT OF MEMORY USED BY THE DSMSERV PROCESS IS EXCESSIVE, RESULTS IN ADDITIONAL PAGING REQUIREMENTS

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APAR status

  • Closed as program error.

Error description

  • During restore activity from cloud-container storage pool(s),
    the amount of memory held by the Operating System for the
    Spectrum Protect server process is excessive.
    This can cause additional paging requirements.
    This is not a memory leak, as the held memory will eventually be
    released, but it can  take a long time.
    
    
    Initial Impact: Medium
    
    Tivoli Storage Manager and Spectrum Protect versions affected:
    Server 7.1.3.x and 8.1.x  on all supported platforms
    
    
    
    
    Keywords:
    TSM TS000843810 resident memory cloud restore
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users of cloud-container     *
    * storage pools.                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected to be fixed in level     *
    * 8.1.6.                                                       *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, Linux, and
    Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25364

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-21

  • Closed date

    2018-07-31

  • Last modified date

    2018-07-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]

Document Information

Modified date:
06 September 2023