IBM Support

IT25223: ONDEMAND VM RESTORE (LOCAL OR REMOTE) FAILS OVER A DISTRIBUTED NETWORK.

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APAR status

  • Closed as program error.

Error description

  • During IBM Spectrum Protect Plus ondemand restore
    operations, some VMs may fail with the following:
      Failed to create VM. Error = (HypervisorVMReconfException)
      Failed to reconfigure VM. Exception
        (com.catalogic.ecx.serviceprovider.common.hypervisor.
        exception.HypervisorVMReconfException) reports: (Required
        property switchUuid is missing from data object of type
        DistributedVirtualSwitchPortConnectionwhile parsing
        serialized DataObject of type vim.dvs.PortConnection
    Spectrum Protect and Tivoli Storage Manager Versions Affected:
      IBM Spectrum Protect Plus 10.1.1
    Customer/L2 Diagnostics (If Applicable)
      Look for error messages as reported above.
    
    Initial Impact:
      Medium
    Additional Keywords:
      HYPER
    

Local fix

  •   Potential workaround is to Restore to original location or
      pick non-distributed network to restore to.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1.*                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 10.1.1 patch 1. Note that     *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus has an improved algorithm with
    Distributed Virtual Switchport group to VM that
    should correct this restore failure condition.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25223

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-05-31

  • Closed date

    2018-09-12

  • Last modified date

    2018-09-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    HYPER
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024