A fix is available
APAR status
Closed as program error.
Error description
When one of multiple vSnap servers is taken offline the log will include the following: Mar 27 22:13:08 2018 Storage exception Failed to retrieve storage: No route to host (Host unreachable) Mar 27 22:13:08 2018 Resource access exception caught: org.springframework.web.client.ResourceAccessException: I/O error on GET request for "https://...:8900/api/system": No route to host (Host unreachable); Mar 27 22:13:08 2018 Storage controller is no longer available. Rebasing the backup for new controller
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.1.* * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 10.1.1 patch 1. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
SPP has been updated to allow backups to continue when one of multiplse vSnap servers is taken down.
Temporary fix
Comments
APAR Information
APAR number
IT25084
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A10
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-05-17
Closed date
2018-05-17
Last modified date
2018-05-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
HYPER
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024