IBM Support

IT25084: BACKUPS MAY FAIL WHEN THERE ARE MULTIPLE VSNAPSERVERS CONFIGURED AND ONE IS TAKEN OFFLINE.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When one of multiple vSnap servers
    is taken offline the log will include the following:
    Mar 27 22:13:08 2018 Storage exception Failed to retrieve
    storage: No route to host (Host unreachable)
    Mar 27 22:13:08 2018 Resource access exception caught:
    org.springframework.web.client.ResourceAccessException:
    I/O error on GET request for "https://...:8900/api/system":
    No route to host (Host unreachable);
    Mar 27 22:13:08 2018 Storage controller is no longer available.
    Rebasing the backup for new controller
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1.*                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 10.1.1 patch 1. Note that     *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • SPP has been updated to allow backups to continue when one of
    multiplse vSnap servers is taken down.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25084

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-05-17

  • Closed date

    2018-05-17

  • Last modified date

    2018-05-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    HYPER
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024