IBM Support

IT24836: WHEN LARGE DATA ARE BACKED UP FOR A VM THEN THE MMC WILL DISPLAYA SERIES OF ERROR DIALOGS WHEN THAT NODE IS SELECTED IN THE UI.

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APAR status

  • Closed as program error.

Error description

  • When 1TB or more data is backed up for a vm then the MMC will
    display a series of error dialogs when that node is selected in
    the UI.
    A backup / restore is still possible both in the ui and from the
    command line / powershell.But messages are not meaningful.
    
    Product affeceted:
    Data Protection for Microsoft Hyper-V 8.1.4
    

Local fix

  • The workaround is to close the error dialogs when seen.
    This will reappear every time the view is refreshed and we auto
    refresh after various operations.
    
    This error dialog will be displayed several times per refresh.
    That number may vary depending on the number of entries that
    have data transmitted over 1TB.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Data Protection for Microsoft Hyper-V versions 8.1.4 running *
    * on all Microsoft Windows x64 platforms                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Data Protection   *
    * for Microsoft Hyper-V MMC UI version 8.1.4.2 and 8.1.6 on    *
    * Microsoft Windows x64 platform.                              *
    *                                                              *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • After the fix is applied no error dialogs will be displayed for
    a VM that has more than 1TB of data backed up.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24836

  • Reported component name

    TSM VE DP MS HY

  • Reported component ID

    5725TVEHV

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-04-24

  • Closed date

    2018-06-04

  • Last modified date

    2018-06-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM VE DP MS HY

  • Fixed component ID

    5725TVEHV

Applicable component levels

  • R81W PSY

       UP

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Document Information

Modified date:
28 September 2021