IT24716: NEGATIVE NUMBER REPORTED WITH PROTECT STGPOOL PROCESS INFORMATION

8.1.6.000-IBM-SPSRV-AIX
8.1.6.000-IBM-SPSRV-Linuxppc64le
8.1.6.000-IBM-SPSRV-Linuxs390x
8.1.6.000-IBM-SPSRV-Linuxx86_64
8.1.6.000-IBM-SPSRV-WindowsX64
8.1.6.000-IBM-SPOC-AIX
8.1.6.000-IBM-SPOC-LinuxPPC64le
8.1.6.000-IBM-SPOC-Linuxs390x
8.1.6.000-IBM-SPOC-Linuxx86_64
8.1.6.000-IBM-SPOC-WindowsX64
8.1.6.000-IBM-SPCMS-Linuxx86_64
8.1.6.000-IBM-SPCMS-WindowsI32
8.1.6.000-IBM-SPCMS-WindowsX64
8.1.6.100-IBM-SPSRV-Linuxppc64le
8.1.6.100-IBM-SPSRV-AIX
8.1.6.100-IBM-SPSRV-Linuxs390x
8.1.6.100-IBM-SPSRV-Linuxx86_64
8.1.6.100-IBM-SPSRV-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 6 (V8.1.6) Downloads
IBM Spectrum Protect Server V8.1.6.X interim fix downloads

APAR status

• Closed as program error.

Error description

• A negative number might be reported with process information for
  protect storagepool statistics. The symptom is seen if the
  extents count is greater than 2,147,483,648.
  
  Example:
  ANR4980I The protect storage pool process for <SOURCEPOOL> on
  server <SOURCESERVER> to <TARGETPOOL> on server <TARGETSERVER>
  is complete.  Extents protected: -1977177574 of -1977038464.
  Extents failed to protect: 139110.  Extents deleted: 9158868 of
  9158868.  Amount protected: 214 TB of 214 TB.  Amount failed:
  79,544 MB.  Amount transferred: 66,035 GB.  Elapsed time: 19
  Days, 14 Hours, 1 Minutes. (SESSION:  <SESSION>, PROCESS:
  <PROCESS>)
  
  The symptom is also seen when using QUERY PROCESS and the extent
  count exceeds  2,147,483,648.
  
    IBM Spectrum Protect Versions Affected: all supported starting
  with 7.1.3.0, 8.1.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.6. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Solaris, Linux,
  and Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels