IBM Support

IT24406: ADDITIONAL FILTER NEEDED TO DISPLAY FLASH A9000R DATA IN PREDEFINED STORAGE SUBSYSTEM REPORTS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • DETAIL OF PROBLEM:
    The Spectrum Control pre-defined Cognos reports:
    - Performance of One Storage System,
    - Compare Performance of Multiple Storage Systems
    Do not report any data for Flash 9000 Subsystems.  This is
    caused by a filter not being applied as expected in the
    Performance model used by these reports.
    .
    RECREATE STEPS:
    Attempt to run listed reports against Flash 9000 Subsystems,
    note that no data is returned
    ________________________________________________________________
    DB2 Version used for Server: n/a
    The defect is against component: 5608TPCA0
    Server/Manager build/release (TPC): 5.2.15.2
    Agent build/release (TPC):
    Server/Manager (OS):  Any
    Agent (OS):
    ________________________________________________________________
    Problem as described by customer: Not able to run reports as
    expected.
    Initial customer impact (low/med/high):med
    Local Fix: Contact Support
    

Local fix

  • Contact Support
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control 5.2.x users monitoring and reporting on *
    * IBM Flash A9000R                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Problems with 2 of the Spectrum Control pre-defined          *
    * Cognos reports:                                              *
    *  - Performance of One Storage System,                        *
    *  - Compare Performance of Multiple Storage Systems           *
    *                                                              *
    * The reports do not show any data for Flash 9000 Subsystems.  *
    *                                                              *
    * This is caused by a filter not being applied as expected in  *
    * the                                                          *
    * Performance model used by these reports.                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available                         *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    
    IBM Spectrum Control 5.2.17  |  refresh pack  |
    5.2-TIV-TPC-RP0017  |  May 2018
    
    http://www.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24406

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    52F

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-03-16

  • Closed date

    2018-05-01

  • Last modified date

    2018-05-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC ADVANCED

  • Fixed component ID

    5608TPCA0

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52F"}]

Document Information

Modified date:
24 June 2022