IT24285: DIFFICULTY IN DETERMINING THAT SERVER-SERVER PASSWORDS ARE INCORRECTLY SPECIFIED

7.1.10.000-TIV-TSMSRV-WIN
7.1.10.000-TIV-TSMSRV-SolarisSPARC
7.1.10.000-TIV-TSMSRV-Linuxx86_64
7.1.10.000-TIV-TSMSRV-Linuxs390x
7.1.10.000-TIV-TSMSRV-Linuxppc64
7.1.10.000-TIV-TSMSRV-HP-UX
7.1.10.000-TIV-TSMSRV-AIX
8.1.7.000-IBM-SPSRV-Linuxppc64le
8.1.7.000-IBM-SPCMS-WindowsX64
8.1.7.000-IBM-SPCMS-WindowsI32
8.1.7.000-IBM-SPCMS-Linuxx86_64
8.1.7.000-IBM-SPOC-WindowsX64
8.1.7.000-IBM-SPOC-Linuxx86_64
8.1.7.000-IBM-SPOC-Linuxs390x
8.1.7.000-IBM-SPOC-LinuxPPC64le
8.1.7.000-IBM-SPOC-AIX
8.1.7.000-IBM-SPSRV-WindowsX64
8.1.7.000-IBM-SPSRV-Linuxx86_64
8.1.7.000-IBM-SPSRV-Linuxs390x
8.1.7.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 7 (V8.1.7) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 10 (7.1.10.000) Downloads

APAR status

• Closed as program error.

Error description

• When the DEFINE/UPDATE server and DSMSTA SETSTORAGESERVER
  commands are used to specify incorrect passwords for partner
  servers, it can be difficult to determine that the root cause of
   communication problems is a password mismatch.
  There is no message that calls out the specific problem.
  
  
  Tivoli Storage Manager Versions affected:
  IBM Spectrum Protect server 7.1.8, 8.1.2 or higher level on all
  platforms.
  
  
  Initial Impact:
  Low
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.10 and 8.1.7. Note that  *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release: AIX,  HP-UX, Solaris,
  Linux, and Windows.
  Platforms fixed: AIX, HP-UX, Solaris, Linux, and Windows.
  
  New Message:
  ANR4397E Certificate delivery failed due to incorrect password
  definition for this server
  on server <partner server name>.
  
  Explanation
  p>The server could not accept a certificate from the indicated
  server
  because that server specified an incorrect password for this
  server.
  This server will continue to deny certificate delivery attempts
  by that
  server until a valid password is specified.
  
  SystemAction
  Server operation continues.
  
  UserResponse
  On the partner server, ensure that the correct password is set
  for this server.
  If the password on this server was changed,
  reset this server's password on the partner server by
  using the UPDATE SERVER command with the SERVERPASSWORD
  parameter.
  
  Message Update
  The following sentence was added to the user response for
  message ANR1708E, failure during CROSSDEFINE:
  Use the SET SERVER servername SERVERPASSWORD parameter to reset
  the password
  in the server definition on both servers.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP

• R71Z PSY

     UP

• R81A PSY

     UP

• R81L PSY

     UP

• R81W PSY

     UP

• R81Z PSY

     UP