IT24134: UPGRADING THE STORAGE AGENT TO 8.1.3 DOES NOT UPDATE THE VERSION INFORMATION IN 'UNINSTALL OR CHANGE PROGRAM'

7.1.9.000-TIV-TSMCMS-Windows64
7.1.9.000-TIV-TSMCMS-Windows32
7.1.9.000-TIV-TSMCMS-Linuxx64
7.1.9.000-TIV-TSMOC-LinuxS390
7.1.9.000-TIV-TSMOC-LinuxPPC64
7.1.9.000-TIV-TSMOC-Windows
7.1.9.000-TIV-TSMOC-Linuxx64
7.1.9.000-TIV-TSMOC-AIX
7.1.9.000-TIV-TSMSRV-WIN
7.1.9.000-TIV-TSMSRV-SolarisSPARC
7.1.9.000-TIV-TSMSRV-Linuxx86_64
7.1.9.000-TIV-TSMSRV-Linuxs390x
7.1.9.000-TIV-TSMSRV-Linuxppc64
7.1.9.000-TIV-TSMSRV-HP-UX
7.1.9.000-TIV-TSMSRV-AIX
8.1.5.000-IBM-SPCMS-WindowsX64
8.1.5.000-IBM-SPCMS-WindowsI32
8.1.5.000-IBM-SPCMS-Linuxx86_64
8.1.5.000-IBM-SPOC-WindowsX64
8.1.5.000-IBM-SPOC-Linuxx86_64
8.1.5.000-IBM-SPOC-Linuxs390x
8.1.5.000-IBM-SPOC-LinuxPPC64le
8.1.5.000-IBM-SPOC-AIX
8.1.5.000-IBM-SPSRV-WindowsX64
8.1.5.000-IBM-SPSRV-Linuxx86_64
8.1.5.000-IBM-SPSRV-Linuxs390x
8.1.5.000-IBM-SPSRV-Linuxppc64le
8.1.5.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 5 (V8.1.5) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 9 (7.1.9.000) Downloads

APAR status

• Closed as program error.

Error description

• Upgrading the Spectrum Protect Storage Agent to 8.1.3 does
  not update the Program Features->Uninstall or change program
    to reflect the version of the agent that is installed.
    However, when attempting to install the 8.1.3 version of the
    agent again, it reports that the most current version is
    8.1.3, and the registry setting for the Storage Agent reports
    the PTFLvel as 8.1.3.
  
  Spectrum Protect and Tivoli Storage Manager Versions Affected:
    Storage Agent 8.1.3 and higher
  Customer/L2 Diagnostics (If Applicable)
    Registry for the Storage Agent, and the installation package
    report the 8.1.3 version of the agent. However, the
    'Control Panel->Programs->Programs and Features' window
    shows version 8.1.2 is still installed.
  
  Initial Impact:
    Low
  Additional Keywords:
    DSMSTA
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Spectrum Protect server users.                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.9.000 and 8.1.5.000. Note *
  * that this is subject to change at the discretion of IBM.     *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms: Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71W PSY

     UP

• R81W PSY

     UP