IT24025: PROBES FAIL WITH BTADS0102E DUE TO MAX VALUE REACHED WITH AUTOIDS.

IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• The exhaustion of AutoIDs may potentially cause a failure of any
  workload task that requires
  new AutoID generation; such as alerts, adding resources/devices,
  Storage Resource Agent Deployment, etc.
  
  The most diret cause of AutoID exhaustion would be probe failure
  which are noted below in example and as follows:
  
  
  Probes may fail with similar entries:
  
  2018-02-20 08:39:59.643 BTADS0102E The data can't be collected
  by the probe because the data collector or the storage resource
  that is being probed isn't available. The run ID for the probe
  is 28580, the job ID is 338374, the status of the process is 4,
  and the return code is 8.
  
  TraceProbes may contain a similar message:
  
  2018-02-20 02:36:06.741
  [NAPIPostProcess-10.207.21.161_DS8000-2107-75FZA41-IBM]
  [ChunkAndDiskHistoryProcessing.ssPostProcessing] [ERROR]
  Exception in ssPostProcessing
  com.tivoli.itsrm.common.GeneralException: GEN1034I
   at
  com.tivoli.itsrm.TStorm.repository.RepositoryAccess.getIdentifie
  r(RepositoryAccess.java:104)
   at
  com.tivoli.itsrm.TStorm.repository.TResChunk.buildDSChunkCollect
  ions(TResChunk.java:2596)
   at
  com.tivoli.itsrm.TStorm.repository.TResChunk.buildSSChunkInfo(TR
  esChunk.java:777)
  

Local fix

• Engage Support
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users monitoring DS8000 devices   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Spectrum Control may encounter an exhaustion of AutoIDs      *
  * which                                                        *
  * may potentially cause a failure of any workload task that    *
  * requires                                                     *
  * new AutoID generation; such as alerts, adding                *
  * resources/devices,                                           *
  * Storage Resource Agent Deployment, etc.                      *
  *                                                              *
  * The most direct cause of AutoID exhaustion would be probe    *
  * failures                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  
  IBM Spectrum Control 5.2.17  |  refresh pack  |
  5.2-TIV-TPC-RP0017  |  May 2018
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels