IT23785: DEFUNCT ISCSI PORTS CAUSE RESTORE OPERATIONS TO CRASH

APAR status

• Closed as program error.

Error description

• Spectrum Protect for Virtual Enviroments application restore
  operations may experience a crash
  if the ISCSI ports on the mount proxy become defunct.
  
  Platforms affected:  All Windows
  
  Initial Impact: --> Medium
  
  Additional Keywords: NA
  

Local fix

• Repair the defunct ISCSI ports on the mount proxy and rerun the
  restore operation
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware Data Mover version 8.1.0, 8.1.2 and    *
  * 8.1.4 on Windows x64 platform when used with                 *
  * -IBM Spectrum Protect for Databases: Data Protection for SQL *
  * and                                                          *
  * -IBM Spectrum Protect for Mail: Data Protection for Exchange *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Data Protection   *
  * for VMware Data Mover version 8.1.6 on all Microsoft Windows *
  * x64 platform                                                 *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect for Virtual environments : Data Protection
  for VMware was updated to exit as expected in the case where a
  ISCSI port becomes unresponsive.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmagent
  

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels