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IT23701: SERVER CAN CRASH IN SMSENDTCPDATA WHEN USING REPLICATE NODE WITH ASPERA FASP HIGH SPEED DATA TRANSFER.

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APAR status

  • Closed as program error.

Error description

  • Server crash can occur, when using replicate node, with
    Aspera FASP high speed data transfer enabled by
    transfermethod=fasp option.
    
    getcoreinfo.txt on Linux x86_64 will show similar to:
    
    #0  0x00007ffff3446625 in raise () from /lib64/libc.so.6
    #1  0x00007ffff3447e05 in abort () from /lib64/libc.so.6
    #2  0x00007fff3c31ad07 in masterSynchSignalHandler () from
    /opt/tivoli/tsm/server/bin/../../jre/lib/amd64/compressedrefs/li
    bj9prt28
    .so
    #3  <signal handler called>
    #4  smSendTcpData (fd=0, dataP=0x7ffc05348160, dataLen=1053,
    argP=0x7ffc07b2a1c0 "\350\065\205\357\373\177") at
    smtrans.c:8382
    #5  0x00007ffff6fa7d0a in ?? () from
    /usr/local/ibm/gsk8_64/lib64/libgsk8ssl_64.so
    #6  0x00007ffff701267f in ?? () from
    /usr/local/ibm/gsk8_64/lib64/libgsk8ssl_64.so
    #7  0x00007ffff700fbc3 in ?? () from
    /usr/local/ibm/gsk8_64/lib64/libgsk8ssl_64.so
    #8  0x00007ffff7010c72 in ?? () from
    /usr/local/ibm/gsk8_64/lib64/libgsk8ssl_64.so
    #9  0x00007ffff701183f in ?? () from
    /usr/local/ibm/gsk8_64/lib64/libgsk8ssl_64.so
    #10 0x00007ffff6ffc438 in ?? () from
    /usr/local/ibm/gsk8_64/lib64/libgsk8ssl_64.so
    #11 0x00007ffff6fbc116 in ?? () from
    /usr/local/ibm/gsk8_64/lib64/libgsk8ssl_64.so
    #12 0x00007ffff6f1db17 in gsk_secure_soc_write () from
    /usr/local/ibm/gsk8_64/lib64/libgsk8ssl_64.so
    #13 0x000000000120798f in FaspWrapperWriteSsl (w=<value
    optimized out>,
    buff=0x7ffc0dfe90d0 "\002", len=1024) at faspcomm.c:3097
    #14 0x0000000001306e1b in FaspSocketChannel::write
    (this=0x7ffc05e79810,
    buff=0x7ffc0dfe90d0 "\002", len=1024) at
    include/FaspSocketChannel.h:22
    #15 0x0000000001314986 in ChannelHandler::try_send_remote
    (this=0x7ffc05a794e0, ss=<incomplete type>) at
    src/ChannelHandler.cpp:33
    #16 0x0000000001314a90 in ChannelHandler::run_once
    (this=0x7ffc05a794e0,
    ss=<incomplete type>) at src/ChannelHandler.cpp:91
    #17 0x0000000001314be3 in ChannelHandler::run
    (this=0x7ffc05a794e0) at
    src/ChannelHandler.cpp:132
    #18 0x000000000133b2f4 in Poco::ThreadImpl::runnableEntry(void*)
    ()
    #19 0x00007ffff772aaa1 in start_thread () from
    /lib64/libpthread.so.0
    #20 0x00007ffff34fc93d in clone () from /lib64/libc.so.6
    
    The important line to match this crash is:
    
    #4  smSendTcpData (fd=0, dataP=0x7ffc05348160, dataLen=1053,
    argP=0x7ffc07b2a1c0 "\350\065\205\357\373\177") at
    smtrans.c:8382
    
    The crash can occur, on either a source or target replication
    server.
    
    No error is written to activity log, dsmserv.err or dsmffdc.log
    
    
    Initial Impact: Medium
    
    IBM Spectrum Proptect versions affected:
    Server  7.1.5.x and higher, 8.1.x and higher on Linux x86_64
    platform
    
    
    
    
    Additional Keywords:  TSM  Spectrum Protect crash core abend
    aspera fasp replicate
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect High Speed Data Transfer server     *
    * users.                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.5. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23701

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-17

  • Closed date

    2018-02-19

  • Last modified date

    2018-02-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R81L PSY

       UP

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]

Document Information

Modified date:
28 September 2021