A fix is available
APAR status
Closed as program error.
Error description
The filepath driver (Journaling backup) may cause a system crash when stopped by a system administrator. Customer/L2 Diagnostics: The reported system dump that was generated: SYSTEM_CONFIGURATION: CHRP_SMP_PCI POWER_PC POWER_7 machine with 16 available CPU(s) (64-bit registers) SYSTEM STATUS: sysname... AIX nodename.. xxxx release... 1 version... 7 build date Apr 17 2016 build time 08:50:55 label..... 1615E_71S machine... 00F67D554C00 nid....... F67D554C time of crash: Sun Nov 12 04:32:00 2017 age of system: 87 day, 6 hr., 53 min., 56 sec. xmalloc debug: enabled FRRs active... 0 FRRs started.. 0 CRASH INFORMATION: CPU 0 CSA F00000002FF47600 at time of crash, error code for LEDs: 30000000 pvthread+017000 STACK: [0000BC3C].lock_write+00003C () [F1000000C0510878]filepath:PF_MutexHold+00001C (0000000000000000) [F1000000C0518110]filepath:fpr_AddLRReferenceHook+000024 (F1000A016F7F6008) [F1000000C053A700]filepath:get_associationEx+000078 (000000000000016B, 0000046800000468) [F1000000C0534DA4]filepath:hook_close_prim+000060 (F1000A02A0881C20, 0000000004000020, 0000000000000000, F1000A01549B207C, 0000000000000000) [F1000000C0538908]filepath:hook_close+000030 (F1000A02A0881C20, 0000000004000020, 0000000000000000, F1000A01549B207C) [00014D70].hkey_legacy_gate+00004C () [00691754]vnop_close+000094 (??, ??, ??, ??) [0069A388]vno_close+000048 (??) [0062F8D8]closef+0000B8 (??) [0062FA1C]fp_close+00005C (??) [006EDEDC]ld_usecount+00075C (??) [0011C574]kexitx+0013F4 (??) [000BB08C]kexit+00008C () [kdb_get_virtual_memory] no real storage @ FFFFFFFF3FFFE60 [kdb_read_mem] no real storage @ FFFFFFFFFFF5D00 (0)> Initial Impact: High Additional Keywords: system dump crash
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Backup archive client users on AIX the use journal based * * backup, on 6.3, 6.4, 7.1 and 8.1 releases * **************************************************************** * PROBLEM DESCRIPTION: * * On AIX systems using journal based backup, the system may * * crash if the filepath driver is unloaded via fpunloaddrv.sh * * while there is outstanding activity on watched filesystems. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is fixed in * * level 8.1.6 and the next 7.1.8 on all AIX platforms. Note * * that this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The order of operations during shutdown has been changed to prevent this crash from happening again.
Temporary fix
Comments
APAR Information
APAR number
IT23531
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
81A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-12-18
Closed date
2018-03-05
Last modified date
2018-03-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
filepath
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R71A PSY
UP
R81A PSY
UP
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Document Information
Modified date:
05 March 2018