IT23239: IBM SPECTRUM CONTROL PASSWORD TOOL FAILS TO UPDATE PASSWORD FOR DB2 SERVICES WHEN RUN AS A DOMAIN USER ID.

IBM Spectrum Control 5.2.16 - Linux Server
IBM Spectrum Control 5.2.16 - Windows Server
IBM Spectrum Control 5.2.16 - AIX Server
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Domain User ID defined and configured as the DB2 admin user in
  IBM Spectrum Control
  may potential fail to restart the db2 services during run of the
  Password Tool.
  
  In this scenario, the change password tool log will contain
  empty arrays as follows.
  
  2017-11-24 06:32:22.518 [Thread-11]
  [ChangePasswords$WorkerThread.changeServicesPass] [INFO]
  Updating the password for DB2 services...
  2017-11-24 06:32:22.518 [Thread-10]
  [ChangePasswords$ProgressThread.run] [INFO] Updating the
  password for DB2 services...
  2017-11-24 06:32:22.534 [Thread-11]
  [UpdateWindowsServicesPasswordCmd.preExecute] [INFO] no-op
  2017-11-24 06:32:22.644 [Thread-11]
  [UpdateWindowsServicesPasswordCmd.doExecute] [INFO] ret =  [[],
  []]
  ________________________________________________________
  DB2 Version used for Server:  N/A
  The defect is against component:  configuration
  Server/Manager build/release (TPC):  5.2.14
  Agent build/release (TPC):  N/A
  Server/Manager (OS):  WIN2008-R2
  Agent (OS):   N/A
  ________________________________________________________________
  Problem as described by customer: Change Password tool fails to
  update db2 services password.
  Initial customer impact (low/med/high):  med
  

Local fix

• TBD
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users modifying password with     *
  * changepassword tool                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * If IBM Spectrum Control 5.2.x is configured with a Domain    *
  * User ID defined as the DB2 admin user, there is potential    *
  * that IBM Spectrum Control may fail to restart the DB2        *
  * services during use of the Password Tool.                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  
  | refresh pack  |  5.2-TIV-TPC-RP0016  |  March 2018
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels