IT22891: IBM SPECTRUM PROTECT SERVER CRASHES DURING LOCAL TO CLOUD TRANSFER WHEN HALTING

8.1.4.000-IBM-SPSRV-Linuxx86_64
8.1.4.000-IBM-SPSRV-WindowsX64
8.1.4.000-IBM-SPSRV-Linuxs390x
8.1.4.000-IBM-SPSRV-Linuxppc64le
8.1.4.000-IBM-SPSRV-AIX
8.1.1.100-IBM-SPSRV-WindowsX64
8.1.1.100-IBM-SPSRV-Linuxx86_64
8.1.1.100-IBM-SPSRV-Linuxs390x
8.1.1.100-IBM-SPSRV-Linuxppc64le
8.1.1.100-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1.1.X interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack 4 (V8.1.4) Downloads

APAR status

• Closed as program error.

Error description

• Problem Description:
  The IBM Spectrum Protect server may crash during a local to
  cloud transfer operation.  The dump may show the following
  callstack:
  
    0x00000001021ac620 pkShowCallChain
    0x000000010008dc34 pkAbort
    0x0000000100091f98 pkLogicAbort
    0x0000000100724580 tbRegSkipAndFetch
    0x00000001020f945c FlushSingleCloudPoolCache
    0x00000001020fc4a4 SdCloudPoolCacheMgrThread
    0x0000000100098ca0 StartThread
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server Version 8.1.1 users with     *
  * cloud container storage pools.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.2.  Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels