Direct links to fixes
APAR status
Closed as program error.
Error description
An IBM Spectrum Protect server tiering process may end before the duration of the STGRULE has been reached. This condition is hit after 24 hours has passed since the STGRULE was created. The time between start and end is well below the duration limit. Customer/L2 Diagnostics: Looking at the activity log, the tiering process begins and ends within minutes with the following behavior: ANR0139I Cloud tiering process 336 identified 33 files for node NGDNODE15, file space /data to tier from storage pool NGDEDUP2 to storage pool AMAZONCLOUD. ANR0139I Cloud tiering process 336 identified 240,852 files for node NGDNODE16, file space \\tsmcfarm1d\e$ to tier from storage pool NGDEDUP2 to storage pool AMAZONCLOUD. ANR0139I Cloud tiering process 336 identified 240,876 files for node NGDNODE17, file space \\tsmcfarm1d\e$ to tier from storage pool NGDEDUP2 to storage pool AMAZONCLOUD. ANR3284W Tiering process 336 terminated for storage pool NGDEDUP2 - duration exceeded. The tiering process has not started to stream files to the cloud and immediately stops after identifying eligible files. Tivoli Storage Manager Versions Affected: IBM Spectrum Protect version 8.1.3 on all supported platforms. Initial Impact: High Additional Keywords: TSM, tiering, duration, exceeded
Local fix
Set the STGRULE DURATION parameter to NOLIMIT.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users using tier to cloud. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 8.1.4. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Linux, and Windows. Platforms fixed: AIX, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT22834
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-18
Closed date
2017-10-23
Last modified date
2017-10-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
23 October 2017