A fix is available
APAR status
Closed as program error.
Error description
Connection to the Softlayer server is frozen and unresponsive. Pinging and reconnecting to the server fails. On the Softlayer device webpage, the server is still 'Powered On' but no longer Connected.
Local fix
Problem summary
Fixes network after installing IDG for Linux on Softlayer with Ubuntu 14.04 with kernel 4.4.x.x
Problem conclusion
Fix is available in 7.5.2.11 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT22754
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-11
Closed date
2017-12-05
Last modified date
2017-12-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
0
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R752 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]
Document Information
Modified date:
28 September 2021