Direct links to fixes
7.1.7.400-TIV-TSMSRV-WIN
7.1.7.400-TIV-TSMSRV-SolarisSPARC
7.1.7.400-TIV-TSMSRV-Linuxx86_64
7.1.7.400-TIV-TSMSRV-Linuxs390x
7.1.7.400-TIV-TSMSRV-Linuxppc64
7.1.7.400-TIV-TSMSRV-HP-UX
7.1.7.400-TIV-TSMSRV-AIX
7.1.9.000-TIV-TSMCMS-Windows64
7.1.9.000-TIV-TSMCMS-Windows32
7.1.9.000-TIV-TSMCMS-Linuxx64
7.1.9.000-TIV-TSMOC-LinuxS390
7.1.9.000-TIV-TSMOC-LinuxPPC64
7.1.9.000-TIV-TSMOC-Windows
7.1.9.000-TIV-TSMOC-Linuxx64
7.1.9.000-TIV-TSMOC-AIX
7.1.9.000-TIV-TSMSRV-WIN
7.1.9.000-TIV-TSMSRV-SolarisSPARC
7.1.9.000-TIV-TSMSRV-Linuxx86_64
7.1.9.000-TIV-TSMSRV-Linuxs390x
7.1.9.000-TIV-TSMSRV-Linuxppc64
7.1.9.000-TIV-TSMSRV-HP-UX
7.1.9.000-TIV-TSMSRV-AIX
8.1.4.000-IBM-SPSRV-Linuxx86_64
8.1.4.000-IBM-SPSRV-WindowsX64
8.1.4.000-IBM-SPSRV-Linuxs390x
8.1.4.000-IBM-SPSRV-Linuxppc64le
8.1.4.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 4 (V8.1.4) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 9 (7.1.9.000) Downloads
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
APAR status
Closed as program error.
Error description
Spectrum Protect Server may crash during localprotect stgpool process if the target tape pool maxscratch count is reached L2/customer diagnostics . 1: Stack: (dbx) where IPRA.$LocalProtectChunkBatch(??) at 0x100e8f3f0 LocalProtectBatch(??, ??) at 0x100e8a7b0 SdReplicateBatch(??, ??) at 0x100e81978 PcConsumerThread(??) at 0x10072993c StartThread(0x0) at 0x10000e110 . 2: the following messages were logged in actlog prior to crash : ANR1407W Scratch volume mount request denied - storage pool tapecopy has reached maxscratch limit. Platform /Version affected: IBM Spectrum Protect Server v7.1.3 or above and v8.1
Local fix
Local fix: Increase maxscratch: update Stgpool tapecopy maxscratch=xx
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Tivoli Storage Manager and IBM Spectrum Protect * * server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.9 and 8.1.4. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Linux, Solaris and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT22427
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-09-18
Closed date
2017-11-13
Last modified date
2017-11-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
13 November 2017