IBM Support

IT22379: VOLUME COPY 1 DISPLAYED WITH WRONG STATUS 'SYNCHRONIZING' IN SPECTRUM CONTROL WEB GUI

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In IBM Spectrum Control 5.2.14, Volume Copy 1 is displayed with
    wrong status 'Synchronizing' in web GUI, even if in reality it
    isn't synchronizing.
    The root cause of this defect is caused by some values persisted
    in T_STORAGE_VOLUME at probe post processing and by the way how
    these values are used for displaying the status in GUI.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control 5.2.14 users monitoring a storage       *
    * subsystem with the SVC firmware (SVC, Storwize, Flash System *
    * V9000, etc) which has vdisk copies.                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In IBM Spectrum Control 5.2.14, Volume Copy 1 is displayed   *
    * with wrong status 'Synchronizing' in web GUI, even if in     *
    * reality it isn't synchronizing.                              *
    *                                                              *
    * The root cause of this defect is caused by some values       *
    * persisted in the database after probe processing and these   *
    * values are used for displaying the status in GUI.            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available                         *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for both of the following:
    
    
    IBM Spectrum Control 5.2.15.1  |  fix pack  |
    5.2.15-TIV-TPC-FP0001  [ target December 2017 ]
    
    http://www.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future fix packs do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    
    
    
    IBM Spectrum Control 5.3.0  [ target March 2018 ]
    
    http://www.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT22379

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    52E

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-13

  • Closed date

    2017-10-18

  • Last modified date

    2017-10-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC ADVANCED

  • Fixed component ID

    5608TPCA0

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSC6VJ","label":"IBM Spectrum Control Advanced Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52E"}]

Document Information

Modified date:
01 September 2023