IT22112: UPGRADE FAILS WITH DBT5509N IN DB2CKUPGRADE LOG

7.1.8.000-TIV-TSMSRV-AIX
7.1.8.000-TIV-TSMSRV-HP-UX
7.1.8.000-TIV-TSMSRV-Linuxppc64
7.1.8.000-TIV-TSMSRV-Linuxs390x
7.1.8.000-TIV-TSMSRV-Linuxx86_64
7.1.8.000-TIV-TSMSRV-SolarisSPARC
7.1.8.000-TIV-TSMSRV-WIN
7.1.8.000-TIV-TSMOC-AIX
7.1.8.000-TIV-TSMOC-Linuxx64
7.1.8.000-TIV-TSMOC-Windows
7.1.8.000-TIV-TSMOC-LinuxPPC64
7.1.8.000-TIV-TSMOC-LinuxPPC64le
7.1.8.000-TIV-TSMOC-LinuxS390
8.1.4.000-IBM-SPSRV-AIX
8.1.4.000-IBM-SPSRV-Linuxppc64le
8.1.4.000-IBM-SPSRV-Linuxs390x
8.1.4.000-IBM-SPSRV-WindowsX64
8.1.4.000-IBM-SPSRV-Linuxx86_64
7.1.9.000-TIV-TSMSRV-AIX
7.1.9.000-TIV-TSMSRV-HP-UX
7.1.9.000-TIV-TSMSRV-Linuxppc64
7.1.9.000-TIV-TSMSRV-Linuxs390x
7.1.9.000-TIV-TSMSRV-Linuxx86_64
7.1.9.000-TIV-TSMSRV-SolarisSPARC
7.1.9.000-TIV-TSMSRV-WIN
7.1.9.000-TIV-TSMOC-AIX
7.1.9.000-TIV-TSMOC-Linuxx64
7.1.9.000-TIV-TSMOC-Windows
7.1.9.000-TIV-TSMOC-LinuxPPC64
7.1.9.000-TIV-TSMOC-LinuxS390
7.1.9.000-TIV-TSMCMS-Linuxx64
7.1.9.000-TIV-TSMCMS-Windows32
7.1.9.000-TIV-TSMCMS-Windows64
IBM Spectrum Protect Server V8.1 Fix Pack 4 (V8.1.4) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 9 (7.1.9.000) Downloads

APAR status

• Closed as program error.

Error description

• Error Description: It is possible for an upgrade to fail when
  DB2 does a check before running the upgrade. This is caused when
   using dsmdb2pw.dll to authenticate a domain login outside of
  IBM Spectrum Protect.  This causes it to fail on db2 connect or
  db2ckupgrade but can still be used through the server to
  authenticate. Since this is in the precheck, the server is not
  upgraded.
  
  IBM Spectrum Protect Versions Affected: 7.1 and 8.1 on Windows
  
  Customer/L2 Diagnostics: Review of the DB2ckupgrade log shows
  the following:
  
  DBT5509N  The db2ckupgrade utility failed because it could not
  connect to the database. Database: "TSMDB1".
  DBT5537I  The db2ckupgrade utility has completed processing for
  database "TSMDB1". Database: "DB2TSM1"
  DBT5525N  The db2ckupgrade utility failed with an unhandled
  error.
  
  Initial Impact: Medium
  
  Additional Keywords: upgr upgrade check connect fail fails DB2
  

Local fix

• Steps to work around this can be found in the following link:
  
  http://www-01.ibm.com/support/docview.wss?uid=swg22006881
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager and IBM Spectrum Protect server   *
  * users.                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.9 and 8.1.4. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  Windows.
  Platforms fixed:  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels