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IT22105: STARTUP ERRORS CAUSED BY INCORRECT PRODUCT INSIGHTS OBJECT CONFIG

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Customers might see the following error in logs for DataPower:
    [0x81000243][cli][error] : required property
    host is missing
    [][cli][error] : (startup-config:812): exit
    This is due to a Products Insights object is 'Enabled' by
    default.
    Prior to this change, the WEBGUI will not allow you to disable
    it without specifying required fields.
    This APAR addresses this issue by:
    Creating sample values for the required field of the products
    insights objects and disabling it by default
    

Local fix

  • Manually set values in the required fields and disable the
    object to avoid startup errors. (assuming you do not wish to
    configure this)
    

Problem summary

  • DataPower boots with product-insights startup errors due to
    missing required fields.
    

Problem conclusion

Temporary fix

  • Insert placeholder values for required fields, disable object,
    apply and save configuration.
    

Comments

APAR Information

  • APAR number

    IT22105

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-22

  • Closed date

    2017-08-31

  • Last modified date

    2017-10-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 0
    

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R760 PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]

Document Information

Modified date:
27 September 2021