IBM Support

IT21990: CAN NOT SEE IBM DATA PROTECTION TAB ON VSPHERE WEB CLIENT WHEN USE DATA PROTECTION FOR VMWARE 8.1.2 TO CONNECT VCENTER 5.5

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APAR status

  • Closed as program error.

Error description

  • When use Data Protection for VMware 8.1.2 to connect
    vCenter 5.5, there is no
    IBM Data Protection tab on vSphere Web Client.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Data Protection for VMware GUI version 8.1.2, running on     *
    * Microsoft Windows x64 and Linux x86 platforms                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If connecting to a 5.5 VCenter the IBM Spectrum Protect      *
    * plug-in does not appear                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Data Protection   *
    * for VMware vSphere GUI version 8.1.4 on all Microsoft        *
    * Windows x64 and Linux x86 platforms                          *
    *                                                              *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • The IBM Spectrum Protect Plug-in was not visible to users if
    they had a vSphere level 5.5. This change will allow the users
    to see the plug-in in version vSphere 5.5.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT21990

  • Reported component name

    TSM FOR VE DP V

  • Reported component ID

    5725TVEVM

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-11

  • Closed date

    2017-10-20

  • Last modified date

    2017-10-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FOR VE DP V

  • Fixed component ID

    5725TVEVM

Applicable component levels

  • R81W PSY

       UP

  • R81L PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
07 January 2022