IT21768: ANS0106E ENCOUNTERED FOR MESSAGE 2379 WHEN USING NON-ENGLISH LANGUAGE DURING BACKUP VM WITH APPLICATION PROTECTION

IBM Spectrum Protectâ„¢ Client 7.1.8 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• Following error can be seen when IBM Spectrum Protect client is
  installed in a non-English language:
  
  ANS0106E Message index not found for message 2379.
  
  If application protection warnings occur during virtual machine
  backup, they are shown in order of occurrence.  In addition,
  total count of application protection warnings is displayed on
  completion of virtual machine backup via message ANS2379T. The
  problem is that message ANS2379T has not been translated.
  Attempting to write message ANS2379T on data mover node with
  non-English language setting results in error: ANS0106E Message
  index not found for message 2379.
  The problem occurs only on data mover nodes performing
  application protection backups of virtual machines with SQL or
  Exchange servers.
  
  IBM Spectrum Protect Versions Affected: IBM Spectrum Protect
  Client 7.1.6.5
  
  |MDVREGR - 7.1.6.5-TIV_5698ISMCL|
  
  Initial Impact: Low
  
  Additional Keywords: TSM, Tivoli, Storage, Manager, client,
  dscenu.txt
  

Local fix

• Install data mover with English language setting.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-Archive client version 7.1.6.5 on Windows platform.   *
  * The problem occurs only on data mover nodes performing       *
  * application protection backups of virtual machines with SQL  *
  * or Exchange servers.                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Backup-Archive    *
  * Client version 7.1.8 on Microsoft Windows x64 platform.      *
  *                                                              *
  * Note 1: The Backup-Archive Client is a prerequisite to using *
  * the Data Protection for VMware. In Data Protection for       *
  * VMware environments, the Backup-Archive Client is also known *
  * as the data mover.                                           *
  *                                                              *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Translation is provided in version 7.1.8
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP