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IT21385: THE SPECTRUM SCALE PROBE MAY FAIL WITH ERROR HWNEP0129E THE OPERATION FAILED BECAUSE THE DEVICE RETURNED UNEXPECTED VALUES.

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APAR status

  • Closed as program error.

Error description

  • The IBM Spectrum Control probe may fail against Spectrum Scale
4.2.2 with error:
HWNEP0129E The operation failed because the device returned
unexpected values.

Looking in the /opt/ibm/tpc/device/log/epm/.../ep_trace.txt

2017-06-07 15:13:57.275+0200 Finished executing command:
/usr/lpp/mmfs/bin/mmdsh -N TEST-hs.gpfs.net /lib/udev/scsi_id
--whitelisted rg_TEST_hs_Data_4AD  
com.ibm.tpc.ep.elastic.ELASTICProvider getSCSI_IDforDevOutput
EP-SubJob:SYSTEM.gpfs.net-459
2017-06-07 15:13:57.275+0200
com.ibm.tpc.ep.base.EPHdlrRunException: Command execution
failed: /usr/lpp/mmfs/bin/mmdsh -N TEST-hs.gpfs.net
/lib/udev/scsi_id --whitelisted rg_TEST_hs_Data_4AD, Error
code:1, Error output:
    at
com.ibm.tpc.ep.elastic.ELASTICProvider.handleSudoAndGenericError
(ELASTICProvider.java:132)
    at
com.ibm.tpc.ep.elastic.ELASTICProvider.getSCSI_IDforDevOutput(EL
ASTICProvider.java:1220)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.getNSDDiskMapping(EL
ASTICNAPIDiscovery.java:1641)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.addExternalStorageTo
NSDInfo(ELASTICNAPIDiscovery.java:1621)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.collectResources(ELA
STICNAPIDiscovery.java:1194)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.runProbe(ELASTICNAPI
Discovery.java:625)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.collectData(ELASTICN
APIDiscovery.java:870)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.run(ELASTICNAPIDisco
very.java:449)
    at
com.ibm.tpc.ep.base.EPLauncher$SubJobThread.run(EPLauncher.java:
189)   com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery
buildNSDDiskMapping EP-SubJob: SYSTEM.gpfs.net-459
2017-06-07 15:13:57.281+0200
com.ibm.tpc.common.api.napi.NAPIConnectionException: rc = 30,
msg = An error occured during parsing external process
outputfile: More fields received as defined in the header:
rg_TEST1_hs_Data_4AD 2D1212121212121   rg_TEST1_hs_Data_4AD
TEST1-hs.gpfs.net vdisk server
    at
com.ibm.tpc.ep.elastic.common.ELASTICCLIOutputParser.parseFields
ToListGenericDelimiterBased(ELASTICCLIOutputParser.java:120)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.collectResources(ELA
STICNAPIDiscovery.java:1197)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.runProbe(ELASTICNAPI
Discovery.java:625)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.collectData(ELASTICN
APIDiscovery.java:870)
    at
com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.run(ELASTICNAPIDisco
very.java:449)
    at
com.ibm.tpc.ep.base.EPLauncher$SubJobThread.run(EPLauncher.java:
189)   com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery run()
EP-SubJob: SYSTEM.gpfs.net-459

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Spectrum Control 5.2.x users monitoring IBM Spectrum     *
* Scale device                                                 *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* The IBM Spectrum Control probe may fail against Spectrum     *
* Scale 4.2.2 or 4.2.3 with error:                             *
* HWNEP0129E The operation failed because the device returned  *
* unexpected values.                                           *
****************************************************************
* RECOMMENDATION:                                              *
* Apply fix maintenance                                        *
****************************************************************

    



Problem conclusion



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT21385
    • 

  • Reported component name
    TPC
    • 

  • Reported component ID
    5608TPC00
    • 

  • Reported release
    52D
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-07-11
    • 

  • Closed date
    2017-09-20
    • 

  • Last modified date
    2017-09-20
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TPC
    • 

  • Fixed component ID
    5608TPC00
    • 



Applicable component levels


    

  • R52E  PSY
       UP
    • 

  • R52D  PSY
       UP
    • 

  • R52E  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52D","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            23 March 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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