IT21271: SNMP AND TEC NOTIFICATIONS DO NOT TRANSLATE CURRENTVALUE PROPERTIES FOR VIOLATIONS

IBM Spectrum Control 5.2.15.1 - Agents
IBM Spectrum Control 5.2.15.1 - AIX Server
IBM Spectrum Control 5.2.15.1 - Linux Server
IBM Spectrum Control 5.2.15.1 - Windows Server
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• SNMP and TEC notification don't translate violation currentValue
  like:  "Error", "Not Normal", "Warning", etc. The value
  displayed is a constant.  In some older versions of Spectrum
  Control, like 5.2.10 and earlier, it might also show as a
  numeric value.
  
  Email notifications are correct.
  
  In the example below for a switch status SNMP alert for Spectrum
  Control 5.2.10.1, the currentValue is "2", where that represents
  "Error" and should be shown as that or translated into the
  appropriate language instead.
  
  [Event Processor] OID6:		 .1.3.6.1.4.1.2.6.194.2.1.5
  [Event Processor] 6:		       2
  [Event Processor] 6_raw:		 2
  [Event Processor] 6_text:	       2
  [Event Processor] 6_hex:		 32
  [Event Processor] .1.3.6.1.4.1.2.6.194.2.1.5:		 2
  
  
  RECREATE STEPS:
  - Define an alert and the SNMP settings for a trap receiver,
  such as loading the tivoliSRM.mib for your Spectrum Control
  version
  - Encounter a condition that triggers the alert
  - Review the alert at the trap receiver application
  ________________________________________________________________
  DB2 Version used for Server:  N/A
  The defect is against component:  Alert
  Server/Manager build/release (TPC):  5.2.10.1
  Agent build/release (TPC):  N/A
  Server/Manager (OS):  N/A
  Agent (OS):   N/A
  ________________________________________________________________
  Problem as described by customer:  What is the meaning of the
  value for 1.3.6.1.4.1.2.6.194.2.1.5?
  Initial customer impact (low/med/high):  med
  Local Fix:  None
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users configured for SNMP / TEC   *
  * notifications                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * SNMP and TEC notification don't translate violation current  *
  * value like:  "Error", "Not Normal", "Warning", etc. The      *
  * value displayed is a constant.                               *
  * In some older versions of Spectrum Control, like 5.2.10 and  *
  * earlier, it might also show as a numeric value.              *
  *                                                              *
  * This fix translates the values to the appropriate status.    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for both of the following:
  
  
  IBM Spectrum Control 5.2.15.1  |  fix pack  |
  5.2.15-TIV-TPC-FP0001  [ target December 2017 ]
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  
  
  
  IBM Spectrum Control 5.3.0  [ target March 2018 ]
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels