IT20701: COGNOS PREDEFINED REPORT INCORRECTLY OMITS CHART HEADER 'OVERALLWRITE I/O RATE'.

IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Cognos predefined report produces incorrect chart header:
  Public Folders > IBM Spectrum Control Predefined Reports >
  Storage Systems > Volumes >
  Compare Performance of Multiple Volumes
  
  
  (Report Selections)
  Compare Performance of Multiple Volumes:
  category of performance metric:  performance metric:
  
  response time                    read response time
  response time                    write response time
  i/o rate                              overall read i/o rate
  i/o rate                              overall write i/o rate
  
  Produces a chart which incorrectly does not show 'overall write
  i/o rate', however, lists 'write response time' in duplicate
  when any of the following options are selected:
  
  
  Hourly interval, last 7 days, last 24 hours
  _____________________________________________________
  DB2 Version used for Server:  N/A
  The defect is against component:  storage
  Server/Manager build/release (TPC):  5.2.12
  Agent build/release (TPC):  N/A
  Server/Manager (OS):  WIN2008-R2
  Agent (OS):   N/A
  ________________________________________________________________
  Problem as described by customer: Headers missing in Chart
  Initial customer impact (low/med/high):  med
  

Local fix

• Contact Support
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users, using Cognos to execute    *
  * the Compare Performance of Multiple Volumes report, using    *
  * the Hourly metric.                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The label in the Compare Performance of Multiple Volumes     *
  * (hourly) report is incorrect, when using Hourly metric.      *
  *                                                              *
  * a  |  b                                                      *
  *  --+--                                                       *
  * c  |  d                                                      *
  *                                                              *
  * When 4 metrics are selected, metric in quadrant "d" will     *
  * have the same label as metric in quadrant "b".               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0015 - target August 2017
  
  Fixed in IBM Spectrum Control 5.2.15
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels