IT20629: ANS0340E OCCURS WHEN TRYING TO QUERY A VIRTUAL MACHINE BACK UP THAT WAS BACKED UP BY A HIGHER RELEASE OF THE CLIENT.

Download Information: Version 8.1.2 IBM Spectrum Protectâ„¢ for Virtual Environments

APAR status

• Closed as program error.

Error description

• After backing up a VM on a client on the latest level of the
  Spectrum Protect client, a customer
  who will query the VM backup from a lower level of the Spectrum
  Protect client will receive the
  following misleading message:
  
  ANS0340E  A target storage pool does not have the correct data
  format for the given node type.
  
  Eg.:  The following query is issued from the same level of the
  Spectrum Protect client:
  
  Protect> q vm
  
  Query Virtual Machine for Full VM backup
  
   #      Backup Date       Mgmt Class  Size         Type     A/I
  Location  Virtual Machine
  ---  -------------------  ----------  -----------  ------   ---
  --------  ---------------
    1  03/31/2017 14:29:12  DDMGMT        100.00 GB  IFFULL    A
  SERVER    Swank2012
    2  04/14/2017 12:32:23  DDMGMT          1.00 GB  IFFULL    A
  SERVER    SmallVM2
  
  The following query is issued from the lower level of the
  Spectrum Protect client:
  
  Protect> q vm
  
  Query Virtual Machine for Full VM backup
  
   #      Backup Date       Mgmt Class  Size         Type     A/I
  Location  Virtual Machine
  ---  -------------------  ----------  -----------  ------   ---
  --------  ---------------
    1  03/31/2017 14:29:12  DDMGMT        100.00 GB  IFFULL    A
  SERVER    Swank2012
  ANS0340E A target storage pool does not have the correct data
  format for the given node type.
  
  The problem is that the message ANS0340E gives the impression
  that the back up has been corrupted when it has not.
  The details of the backup can easily be retrieved using
  a higher level of the Spectrum Protect client.
  
  
  Products affected:
  IBM Spectrum Protect for Virtual Environments: Data Protection
  for VMware version 8.1.0 on Linux and Windows
  
  This problem also affects IBM Spectrum Protect Backup-Archive
  Client which is the data mover for Data Protection for
  VMware 7.1.
  If you are using Data Protection for VMware
  7.1 refer to APAR IT20457
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware versions 7.1 and 8.1.0 running on all  *
  * Microsoft Windows x64 and Linux x86 platforms.               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Data Protection   *
  * for VMware Data Mover version 8.1.2 on all Microsoft Windows *
  * x64 and Linux x86 platforms                                  *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• This problem has been resolved by issuing the following message
  when the problem occurs:
  
  ANS0200E The virtual machine 'vm_name' was backed up with a
  newer version of the client.
  
  The purpose of the new message is to make it clear to the end
  user that the reason for the failure is due to the lower level
  client not being able to display the information for the virtual
  machine that was backed up with a newer version of the client.
  Therefore, a newer version of the client will need to be used to
  display the virtual machine information.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IT20457

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels

• R81W PSY

     UP

• R81L PSY

     UP