IT20624: LONG DELAY TO POPULATE THE VM GUEST LIST IN THE CLIENT GUI 'RESTORE VM' WINDOW

Download Information: Version 8.1.2 IBM Spectrum Protectâ„¢ for Virtual Environments

APAR status

• Closed as program error.

Error description

• The left pane of the 'restore VM' window of the IBM Spectrum
  Protect client GUI (or web GUI) can take a very long time to
  display the list of guests for which there are backup images
  available to be restored.
  This can be more than an hour if there are many guests and/or
  backup versions.
  
  Products affected:
  IBM Spectrum Protect for Virtual Environments: Data Protection
  for VMware version 8.1.0 on Linux and Windows
  
  This problem also affects IBM Spectrum Protect Backup-Archive
  Client which is the data mover for Data Protection for
  VMware 7.1.3, 7.1.4, 7.1.6.
  If you are using Data Protection for VMware
  7.1.3, 7.1.4, 7.1.6 refer to APAR IT20348.
  
  Initial Impact: Medium
  
  Additional Keywords: tsm tsm4ve tdp4ve GUI restore VM list long
  delay
  

Local fix

• Use the IBM Spectrum Protect for Virtual Environments - Data
  Protection for VMware web GUI or the Backup-Archive command
  line client to restore the needed VM guest.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware versions 7.1.3, 7.1.4, 7.1.6 and 8.1   *
  * running on all Microsoft Windows x64 and Linux x86           *
  * platforms.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Data Protection   *
  * for VMware Data Mover version 8.1.2 on Windows x64 and Linux *
  * x86 platforms.                                               *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The process of populating "Restore VM" window has been improved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IT20348

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels

• R81W PSY

     UP

• R81L PSY

     UP