IT20396: UPGRADING THE SERVER TO HIGHER VERSION COULD FAIL IF ON SAME BOXTHERE IS ANOTHER COPY OF DB2 INSTALLED

8.1.3.000-IBM-SPCMS-WindowsX64
8.1.3.000-IBM-SPCMS-WindowsI32
8.1.3.000-IBM-SPCMS-Linuxx86_64
8.1.3.000-IBM-SPOC-WindowsX64
8.1.3.000-IBM-SPOC-Linuxx86_64
8.1.3.000-IBM-SPOC-Linuxs390x
8.1.3.000-IBM-SPOC-LinuxPPC64le
8.1.3.000-IBM-SPOC-AIX
8.1.3.000-IBM-SPSRV-WindowsX64
8.1.3.000-IBM-SPSRV-Linuxx86_64
8.1.3.000-IBM-SPSRV-Linuxs390x
8.1.3.000-IBM-SPSRV-Linuxppc64le
8.1.3.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 3 (V8.1.3) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• When upgrading the IBM Spectrum Protect Server on a system where
  there is another DB2 instance in use from another software
  product, like IBM Content Manager OnDemand, the installation may
  fail reporting the following error in the installation log:
  
  
  
  Error during "install" phase:
    ANRI1020E: The DB2 installation failed. To review errors and
  correct
  any issues, review
  /var/ibm/InstallationManager/logs/native/tsm_logs/db2_install.lo
  g.
  
  
  
  In the db2_install.log the following error is also shown:
  
  WARNING: DBI1004W  /usr/lib/libdb2.a detected. This DB2 copy may
  encounter problems loading its libraries.
  
  
  
  
  IBM Spectrum Protect versions affected:
  All supported versions of IBM Spectrum Protect Server on UNIX
  platforms
  
  
  
  
  Initial Impact:
  Medium
  
  
  
  
  Additional Keywords:
  TSM "Spectrum Protect" DBI1004W  ANRI1020E upgrade Server
  

Local fix

• There are two workarounds for this issue:
  
  Before the IBM Spectrum Protect server upgrade, remove the
  symbolic links to DB2 library using the following DB2 command:
  db2rmln
  
  The links will have to be added back after the upgrade.
  
  
  - OR -
  
  For OnDemand only:
  
  Move the DB2 library links (manually with "ln -s") to directory
  /opt/ibm/ondemand/V9.5/lib64, and CMOD will look first in this
  directory and then look in the other directory (like /lib,
  /usr/lib, ...)
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect and IBM Tivoli Storage Manager      *
  * server users.                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.8 and 8.1.3. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, HP-UX, Solaris,
  and Linux.
  Platforms fixed:  AIX, HP-UX, Solaris, and Linux.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels