IT20344: IBM SPECTRUM CONTROL PERFORMANCE MONITOR DOES NOT WORK FOR NON IBM STORAGE AFTER UPGRADE TO 5.2.13

IBM Spectrum Control 5.2.15.1 - Agents
IBM Spectrum Control 5.2.15.1 - AIX Server
IBM Spectrum Control 5.2.15.1 - Linux Server
IBM Spectrum Control 5.2.15.1 - Windows Server
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• PM fails with message like HWNPM2124W Performance data
  continuity has been broken. The device might have been reset or
  rebooted. 67 performance data records were discarded.
  Also the performance data for the past is not being displayed.
  This needs to be migrated for the reports to display data and
  for the PM to collect data.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users monitoring non-IBM storage  *
  * subsystems.                                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IBM Spectrum Control performance monitoring fails with       *
  * message such as:  HWNPM2124W Performance data continuity has *
  * been broken. The device might have been reset or             *
  * rebooted.                                                    *
  *                                                              *
  * Also the performance data for the past is not being          *
  * displayed.  The historical data needs to be migrated for the *
  * reports to display data and for the performance monitoring   *
  * to collect data.                                             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for both of the following:
  
  
  IBM Spectrum Control 5.2.15.1  |  fix pack  |
  5.2.15-TIV-TPC-FP0001  [ target December 2017 ]
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  
  
  
  IBM Spectrum Control 5.3.0  [ target March 2018 ]
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels