IT20190: IBM SPECTRUM CONTROL SERVICE TOOL DOES NOT COLLECT THE CHANGEPASSWORDS TOOL LOG OUTPUT.

IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• IBM Spectrum Control 5.2.13 and later include a different
  logger/tracer than what was in previous versions
  
  The log for changepasswords tool for such a version will be
  located in ...<IBM Spectrum Control Home Dir>\service\log,
  e.g. traceChangePasswordsTool_0.log.
  
  The output file PWTool.log has been sunset and replaced with
  traceChangePasswordsTool_0.log.
  
  
  The service tool that generates SCServiceFiles_all.zip does not
  include such logs.
  

Local fix

• Collect the log manually from:
  <IBM Spectrum Control Home Dir>\service\log
  (or <IBM Spectrum Control Home Dir>/service/log on Unix)
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users using the service           *
  * collection tool                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IBM Spectrum Control 5.2.13 and later include a different    *
  * logger/tracer than what was in previous versions             *
  *                                                              *
  * The log for changepasswords tool for such a version will be  *
  * located in ...<IBM Spectrum Control Home Dir>\service\log,   *
  * e.g. traceChangePasswordsTool_0.log.                         *
  *                                                              *
  * The output file PWTool.log has been sunset and replaced with *
  * traceChangePasswordsTool_0.log.                              *
  *                                                              *
  * The service tool that generates SCServiceFiles_all.zip does  *
  * not include such logs.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0014 - target May 2017
  
  Fixed in IBM Spectrum Control 5.2.14
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels